Frequently Asked Questions

Konvertikon is a secure file conversion and management platform that supports 70+ file formats. It allows you to convert documents, images, videos, audio files, and more with enterprise-grade security.

Yes, a free account is required to use the platform. This allows us to provide secure file handling, conversion history, and organization-based access controls.

Absolutely. All files are encrypted in transit and at rest. We use bank-level encryption and your files are processed in isolated environments. You can review our security practices in our Privacy Policy.

We support 70+ formats across 6 categories: documents (PDF, DOCX, ODT...), images (JPG, PNG, WEBP...), videos (MP4, AVI, MKV...), audio (MP3, WAV, FLAC...), spreadsheets (XLSX, CSV...), and archives (ZIP, 7Z...). See our Formats page for the complete list.

Most conversions complete in seconds. Larger files (videos, high-resolution images) may take longer depending on file size and target format. You can monitor progress in real time from your dashboard.

Yes. Batch conversion lets you select multiple files and convert them all to the same target format in one operation. This feature is available on all plans.

Failed conversions can be retried automatically up to 3 times. You can also retry manually from the conversion detail page. If the issue persists, check that the source file is not corrupted and the format combination is supported.

The Free plan includes 100 conversions per month and 50 MB max file size. Pro adds 10,000 conversions, 500 MB file size, batch processing, and API access. Enterprise offers unlimited conversions with no file size limits and dedicated support.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately and billing is prorated.

You can request account deletion from your profile settings or by contacting support. All your files and conversion history will be permanently removed within 30 days.